What you need to do

Your registration number

When your employer tells us you’ve started working in NSW, we will send you a letter with your registration number.

If you start work with a new employer in the contract cleaning industry in NSW, provide them with your long service registration number, phone number and your email address.

Tell us your registration number when you contact us. You should only have one registration number in NSW. Let us know if you have more than one number.

Keep your details up to date

We send important information to your email or post address.

If we can’t contact you, you may miss out on your entitlements or have your registration cancelled.

Update your details:

  • online in the worker portal
  • with our online form
  • by calling 13 14 41.

Check your annual statement

Log in and check your annual statement in the worker portal each year to ensure all your work is recorded and your contact details are up to date.

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