Special Service Credits

Breaks in your recorded service

As a registered cleaning worker, you can apply for special service credits for breaks in your employment (maximum of 3 months credit) when you were:

  • Unable to work due to an illness or injury, whether the illness or injury was work related or not;
  • Undertaking a training course to regain employment in the NSW cleaning industry;
  • Undertaking voluntary cleaning work in the event of a Declared Emergency in NSW;
  • Performing light work (not cleaning) under Workers Compensation as a result of an injury.

Your employer is insolvent

As a registered cleaning worker, you can apply for special service credits if you are missing service because:

  • Your employer is insolvent or under external administration.

Note: Service is allocated based on the proof of employment you supply for the missing period.

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