Make a Claim

Leaving the Industry

If you have accrued at least 5 years of recognised service with the Corporation and you have permanently ceased work in the contract cleaning industry, you can complete an Application for Payment - Permanently Ceasing Worker form. You will cease to be a registered worker with the Corporation if you make a claim on this basis. Tax will be deducted from your payment at the appropriate marginal tax rate.

Staying in the Industry

If you have accrued at least 10 years of recognised service with the Corporation and you wish to take long service leave, you can complete an Application for Payment - Staying in the Industry Worker form.

  • You must take time off if you are eligible for a staying in the industry claim.
  • You will need to arrange an agreed time to take the leave with your employer prior to lodging your application and the period of leave must be for a minimum of 2 weeks.
  • You will only be paid for the amount of weeks of leave you take off.

Tax will be deducted from your payment at the appropriate marginal tax rate.

In the case of a deceased worker who had accrued at least 5 years of recognised service with the scheme, the personal representative may claim. Download the claim form here.

The Corporation may contact a current or previous employer to verify information when processing a claim.

Due to COVID-19, we understand that you may not be able to get your identification certified. During this time, we will accept uncertified copies of 2 forms of identification. One needs to include your photo, i.e. driver licence, proof of age card, passport. The second can be a Medicare card, bank or credit card, a utilities bill (rates, electricity, water, phone, gas) or car registration papers.

Please note, proof of identity is not required when lodging an application as a personal representative of a deceased worker.

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