Who does the scheme cover?

Fulltime, part-time and casual cleaners employed by a business or self employed as a contractor to undertake commercial or domestic cleaning work under contract such as in offices, shopping centres, schools and hospitals.

Contracts may be verbal or written.

Not all cleaners are covered by the scheme. For example cleaners directly employed by an office, shopping centre, school or hospital to perform cleaning duties are not covered.


Ruth and Juan both perform cleaning work but only one of them is eligible to register in the scheme.

Ruth is employed directly by the owner of a factory to clean the factory premises. Ruth is not covered by the scheme because she is not employed by a contract cleaning industry employer.

Juan is employed by a business that is contracted to provide cleaning services to the owner of a retail business. Juan is covered by the scheme because he is employed by a commercial cleaning contractor.

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