Building and construction portal user guides
Self-help guides for workers, employers and tax agents using our portals. View the relevant guide that will step you through completing each task.
On this page
Workers
- Update your contact details (PDF, 1152.96 KB)
- Add a user, including a tax agent, to your worker account (PDF, 1580.6 KB)
- Link your LSC and MyServiceNSW account and verify your identity (PDF, 1398.45 KB)
- Advise us if you were unable to work (PDF, 1890.07 KB)
- Make a claim for long service (PDF, 2175.62 KB)
- Update an existing claim or track its status (PDF, 1015.17 KB)
- Report missing service (PDF, 3284.79 KB)
- Prevent your registration from being cancelled (PDF, 1890.89 KB)
- View your annual statements (PDF, 997.95 KB)
Employers
- Add a user to your employer account (PDF, 1986.78 KB)
- Add or register a new worker (PDF, 1598.24 KB)
- Update the work type of a worker (PDF, 954.77 KB)
- Confirm service for a worker (PDF, 1268.69 KB)
- Terminate (remove) a worker (PDF, 1348.22 KB)
- Restart a previously employed worker (PDF, 1122.28 KB)
- Provide a notice of intent to pay a worker (PDF, 1535.42 KB)
- Claim long service for a worker (PDF, 1998.47 KB)
- Register a new employer (PDF, 1231.14 KB)
- Track or update an employer claim (PDF, 795.78 KB)
- Update the certified agreement details for a worker (PDF, 700.11 KB)
- Lodge a service return (PDF, 1022.49 KB)
- Cease trading or employing (PDF, 1504.62 KB)
Tax Agents
- How a worker adds a tax agent to their account (PDF, 1562.72 KB)
- Advise us that a worker was unable to work (PDF, 1870.55 KB)
- Report missing service on behalf of a worker (PDF, 3248.99 KB)
- Prevent registration cancellation on behalf of a worker (PDF, 1868.28 KB)
- View an annual statement on behalf of a worker (PDF, 927.38 KB)
- Lodge a self-employed worker certificate of service (PDF, 1052.93 KB)
- Add a tax agent to an employer account (PDF, 1966.69 KB)
- Update the work type of a worker on behalf of an employer (PDF, 1221.64 KB)
- Add or register a new worker on behalf of an employer (PDF, 1858.59 KB)
- Confirm service for a worker on behalf of an employer (PDF, 1535.86 KB)
- Terminate (remove) a worker on behalf of an employer (PDF, 1610.04 KB)
- Restart a previously employed worker on behalf of an employer (PDF, 1378.66 KB)
- Provide a notice of intent to pay a worker on behalf of an employer (PDF, 1793.19 KB)
- Bulk transfer workers on behalf of an employer (PDF, 1339.26 KB)
- Lodge a service return on behalf of an employer (PDF, 1309.83 KB)
- Cease trading or employing workers on behalf of an employer (PDF, 1774.11 KB)
Long Service Levy
- Levy portal guide: Pay a levy - Register an account (PDF, 1316.51 KB)
- Levy portal guide: Add ABN or user (PDF, 876.67 KB)
- Levy portal guide: Instalment plan in equal payments (PDF, 1626.33 KB)
- Levy portal guide: Instalment plan not equal payments (PDF, 1832.86 KB)
- Levy portal guide: Registration (PDF, 1316.51 KB)
- Levy portal guide: Support, refunds, top-ups, receipts (PDF, 1081.08 KB)
- Levy portal guide: Pay a levy - individual including owner builders (PDF, 2510.79 KB)
- Levy portal guide: Pay a levy - business (PDF, 1142.59 KB)
- Levy portal guide: Pay a levy - non-profit organisation exemption (PDF, 1178.71 KB)
