CCI worker registration by employer - privacy collection notice

How we handle personal information when you apply to register a contract cleaning industry worker with the Long Service Corporation.

On this page
Who we are
Why we collect your personal information
The kinds of information we collect
Failure to provide information
How we may use this information
Who we may share your information with
Protecting your information
Your rights
Contact us

Who we are

Your information is being collected by the Long Service Corporation (LSC), an agency within the NSW Department of Customer Service (DCS). DCS gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).

If you have any questions about this document, or how we handle your personal information, you can contact our privacy team using the contact details at the end of this notice.

Why we collect personal information

We collect personal information for the purposes of determining your application to register a contract cleaning industry worker with the Long Service Corporation in accordance with Section 23 of the Contract Cleaning Industry (Portable Long Service Leave Scheme) Act 2010.

The kinds of information we collect

We may collect the following information:

  • The worker’s full name, date of birth, and contact details including address, email, and phone number.
  • Details of the worker’s employment with you, including their start date.
  • Additional personal information if it is required to satisfy the eligibility requirements for registration.

Failure to provide information

In accordance with section 23(2) of the Contract Cleaning Industry (Portable Long Service Leave Scheme) Act 2010, an employer is obliged to notify the Long Service Corporation of a worker’s employment within 14 days after the worker has reached 3 months from the date in which the worker commenced working for the employer. The maximum penalty for not providing this information is 20 penalty units.

How we may use this information

We may use the information we collect in the following ways:

  • To record the information in the register of workers maintained by the Long Service Corporation in accordance with Section 10 the Contract Cleaning Industry (Portable Long Service Leave Scheme) Act 2010.
  • To enable us to administer the contract cleaning industry portable long service payment scheme, including processing annual returns, responding to queries, and sending information that we consider important, such as information relating to long service credits.
  • We may use the information to support more informed policy making, program management, evaluation, research and service planning as it can facilitate more efficient service delivery for the contract cleaning industry in NSW.
  • To confirm the details you have provided if an application for payment is made under the contract cleaning industry portable long service payment scheme.
  • Other directly related purposes.

Who we may share the information with

If required, we may make enquiries and exchange information with other NSW Government agencies, or other states, territories and/or the Commonwealth for the purposes of recognising eligible work and long service leave payments recorded in another state or territory, verifying the information you provide or requesting additional information. We may disclose your information with such bodies for these purposes.

We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. For more information, see our Privacy Statement.

Protecting personal information

We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.

We will store and manage your information in accordance with the provisions of the PPIP Act.

We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.

See our Privacy Management Plan or visit our page on Privacy, for more information.

Your rights

Subject to certain conditions, you have the following rights in relation to your personal information:

  • The right to request access to your personal information.
  • The right to request correction of your personal information.

If you wish to invoke any of the above rights, please contact us using the details below.

Contact us

If you would like to make a privacy enquiry or complaint, you can contact us by writing to:

lscprivacy@longservice.nsw.gov.au

Long Service Corporation
Locked Bag 3000,
Central Coast MC NSW 2252

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