Update your internet browser for best online experience
We're committed to providing the most advanced, secure, and best service to our customers, whether this is face-to-face, over the phone or online.
Our online portals reflect this commitment, with the portal for our Building and Construction industry being overhauled and upgraded in August 2023 and the Contract Cleaning Industry portal upgrade currently in development.
For us to deliver the best customer portal experience with advanced, yet easy to use features safely and securely, we need to ensure we are current with internet browser updates.
This means for you to be able to access the portal without problems, you need to:
- Regularly update your browser to the latest version. Most modern browsers automatically update, but you can also manually update. Our portal supports the following:
- Microsoft*Edge Chromium: Latest stable version of the Chromium version
- Google Chrome: Latest stable version of Google Chrome
- Apple-Safari: Latest stable version of Apple Safari. Apply all Apple software updates.
- Mozilla Firefox: We make every effort to test and support the most recent version of Firefox.
*Please note Microsoft Internet Explorer is no longer supported.
- If your current browser is outdated, consider switching to a supported one. To ensure you have the latest browser refer to:
- Microsoft Edge/Edge Chromium - www.microsoft.com/ie
- Google Chrome - www.google.com/chrome
- Apple Safari - www.apple.com/safari
- Mozilla Firefox - www.firefox.com
Why do we not support older browser versions?
- Security - Old browsers still support outdated encryption technology, which puts your device at risk. Old software is vulnerable to cyber-attacks and scams which could lead to your sensitive information getting leaked.
- Speed – Every browser’s newest generation is built to be faster and better than the last.
- Compatibility – The latest technology is used to offer the best online experience. Only the latest browsers support new features, which makes for a better, faster and most importantly safer experience.
If you are having problems using our portal, please check your browser and update as necessary or call us on 13 14 41 (Monday to Friday 8:30am to 5pm).
