Employer portal preparation for FY2024-25 service return

In preparation for the FY2024-25 BCI service return period our employer portal requires updating and will have limited functions between 23 June and 1 July 2025.

The functions impacted include:

  • add or restart a worker
  • terminate (remove) a worker
  • confirm service
  • bulk transfers.

Note: Claim processing may be delayed during this period.

Why is this happening?

Each financial year our system requires an update to enable employers to complete their annual service return.

What do employers need to do?

If an employer needs to add or restart workers, terminate (remove) workers, confirm service or complete a bulk transfer, these actions should be completed before 23 June 2025.

Alternatively, employers can complete their service return between 1 July and 31 July 2025.

Employer returns provides more information on legal obligations.

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