BCI add a representative authority - privacy collection notice

How we handle personal information when you nominate a person to act on your behalf.

On this page

Who we are

Your information is being collected by the Long Service Corporation, an agency within the NSW Department of Customer Service. The NSW Department of Customer Service gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).

If you have any questions about this document, or how we handle your personal information, you can contact our privacy team using the contact details at the end of this notice.

Why we collect your personal information

We collect personal information for the purposes of nominating a representative authority to act on your behalf.

The kinds of information we collect

We may collect the following information:

  • Your representative authority’s full name, and contact details including their address, email, and phone number

Failure to provide information

The information is provided voluntarily however if you choose not to provide the information, your application to nominate a representative authority may not be able to be processed, and they may not be able to act on your behalf in the building and construction industry portable long service payment scheme.

How we may use this information

We may use the information we collect in the following ways:

  • To enable you to nominate a representative authority who is able to act on your behalf and complete transactions with the Long Service Corporation for you, such as processing annual returns and lodging long service payment claims.
  • To enable us to administer the building and construction industry portable long service payment scheme, including sending information that we consider important, such as information relating to annual returns and long service credits.
  • We may use the information to support more informed policy making, program management, evaluation, research and service planning as it can facilitate more efficient service delivery for the building and construction industry in NSW.
  • Other directly related purposes.

Who we may share your information with

We will not disclose your information to anybody else unless we are authorised or permitted to do so by law or where you have given consent. Our privacy statement provides further information about how we may share personal information.

If required, we may make enquiries and exchange information with other NSW Government agencies, or other states, territories and/or the Commonwealth for the purposes of verifying the information you provide or requesting additional information. We may disclose your information with such bodies for these purposes.

Protecting your information

We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.

We will store and manage your information in accordance with the provisions of the PPIP Act and HRIP Act.

We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.

See our privacy management plan or visit our page on privacy for more information about how we manage your personal information.

Your rights

Subject to certain conditions, you have the following rights in relation to your personal information:

  • The right to request access to your personal information
  • The right to request correction of your personal information

If you wish to invoke any of the above rights, please contact us using the details below.

Contact us

If you would like to make a privacy enquiry or complaint, you can contact us by writing to:

lscprivacy@longservice.nsw.gov.au

Long Service Corporation
Level 3, 32 Mann St
Gosford NSW 2250

Back to top
We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture.
Copyright © 2025