Registration cancellation and suspension
Understand when your registration can be cancelled or suspended, and what you can do to reinstate or restore it.
On this page
Registration cancellation
Registration suspension
Appeal a decision
Registration cancellation
Under the legislation, the Corporation is required to cancel your worker registration if you:
- are not eligible to be registered
- do not record any service for at least 4 years in a row
- have been paid a pro rata payment after permanently leaving the industry, or
- have asked us to cancel your registration.
We will notify you if a decision is made to cancel your registration.
Reinstatement of a cancelled registration
If your registration is cancelled because you did not record service credits for 4 years in a row, you can apply to have it reinstated within 6 years of the date of cancellation.
You need to provide special circumstances before the Corporation can consider the reinstatement of your registration.
If your registration is reinstated, all your previously recorded service will count towards any future long service leave payment.
Registration suspension
We can suspend your registration if you have more than 5 years of service credits, but have not been credited with any service for the last 4 years.
If your registration is suspended, you will not be able to record any further service credits, and you will not receive an annual statement.
If your registration is suspended, you can apply for a pro rata payment if you have:
- permanently left the industry; and
- 10 weeks have passed since you permanently left the industry; and
- no service credits have been recorded in that 10-week period.
Restoration of a suspended registration
A suspended worker can apply at any time for restoration of your registration and previous service credits. Once your registration is restored, you can start recording service again.
Appeal a decision
If we notify you that your registration is about to be cancelled because you were not eligible to register, or you did not record any service for at least 4 years in a row, you have the right of appeal to the independent Community Services Industry Long Service Leave Committee.
Your appeal must be lodged with the Committee within 42 days of the date of the notification of cancellation.
See Appeal a decision for more information.
