Phone and Address

Online

To send an enquiry electronically, please complete the Online Enquiry Form and we will respond to your enquiry as soon as we can. Remember to indicate whether you are a worker or an employer and give us an much detail as you can so that we can start investigating your query before responding via email or phone.

Helpline

The Corporation provides a telephone 'HELPLINE' which customers may contact for information on any aspect of either scheme by phoning 13 14 41 for the cost of a local call from anywhere in Australia (call charges may be higher from mobile phones). The Corporation Helpline is available from 8.30 am to 5pm. 

Feedback

If you don't have a specific query but want to send a compliment, complaint or suggestion, then please complete the Feedback Form and send us your thoughts.

Locations

  • Head Office:
    Level 1
    19-21 Watt Street
    GOSFORD NSW 2250
    Office Hours
    8:30 am to 5:00 pm Monday to Friday
  • Lidcombe Office:
    Level 1 CFMEU Building
    12 Railway Street
    LIDCOMBE NSW 2141
    Office Hours

    10:00 am to 2:00 pm Monday to Friday

What if customers have any problems or suggestions?

Most matters can be resolved directly with the staff member providing customer services.  This should be the first action taken.  If this course of action is not successful or not considered appropriate customers should ask to speak with the staff member's manager, or contact the Support Services Manager on:

Phone: 13 14 41
Fax: (02) 9287 5685
E-mail: info@longservice.nsw.gov.au
Post: Locked Bag 3000, Central Coast Mail Centre NSW 2252

 
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